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We are committed to improving customer service and communication on all account issues.

A new ticket system is now in place to track all of your customer inquiries.
We will make every effort to respond to your inquiry within 24-48 business hours.

Your question is probably already answered.

Before you send us an e-mail, please read our Frequently Asked Questions page for answers to our user's most frequently asked questions.
Please also keep in mind:

You can cancel your subscription at any time. Log into "My Account" and click Subscriptions. You will see a button for account cancellation.
You can unsubscribe from email notifications at any time. Log into your account, click Profile, then Account Information, and set recieve email preferences.
Please attempt to perform these actions yourself prior to contacting support. The resolution response time of your issues is immediate as opposed to several days for our technical support team to evaluate and process your issue.